At many companies, emergencies are made worse because the crisis management team does not have ready access to vital, up-to-date data. In today’s post, we’ll talk about what information the crisis team might need—and how you can make sure they have it.
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One of the essential questions you must consider when devising your Crisis Management and IT/Disaster Recovery strategies is: Will the crisis management team have quick access to the critical information they need to carry out their role?
They’d better.
Information is critical to our businesses. We cannot make good decisions without it.
Trying to manage a crisis without quality, accurate information would be like a firefighter’s trying to put out a fire with a blindfold on.
Missing information causes delays while the team tracks down the absent data, or conducts redundant analyses to figure it out. Incorrect information can lead to wasted effort, sow confusion, and introduce errors.
Both situations hamper the crisis management team—and increase the negative impact of the emergency on the organization.
Your crisis team shouldn’t have to perform a scavenger hunt to get the information it needs.
Take a few minutes to determine whether your crisis team would truly have timely access to up-to-date information if and when a crisis strikes.
What kind of information does your crisis team need to be able to get its hands on? Basically, they need the following:
Most likely, you have probably already documented much of the above. The important thing is to make sure the information is up-to-date and easily accessible.
Below are some tips and considerations to help you make sure your crisis will have the right information in the right place at the right time:
Scavenger hunts can be fun, but not when you are a member of a crisis team in need of key information to manage your organization’s response to an emergency. Do your team—and your organization—a favor: make sure the team has quick, reliable access to the information they need to perform their role. When the team has such access, it can greatly limit the negative impacts of an event.
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Schedule a demo of how the BCM One tool works or to get in touch with questions. If you’re struggling with maintaining your facilities key crisis data, or want guidance through the process, we’re here to help.
For more on critical recovery information and other hot topics in business continuity and IT/disaster recovery, check out these recent blog posts from BCMMETRICS and MHA Consulting: