Business Continuity Management

When clients issue RFPs for business continuity services that are vague and contradictory, the result is a disappointment for the client and bewilderment for prospective BC service providers. In [...]

In over twenty years in the business, I’ve seen it all in terms of how our clients treat us at MHA as consultants, partners, and people. Most clients are great, but a few have made our lives [...]

The best business continuity data in the world is useless if no one can make any sense out of it when planning for an emergency – or actually responding to one. If you want to provide [...]

The reports of the death of the field of business continuity have been greatly overstated. But those of us who work in it do have to raise our performance in a few critical areas. For some time, [...]

The human factor in business continuity is one of the most important and also one of the most overlooked keys to success in creating an effective business continuity management (BCM) program. In [...]

Unfortunately, external audits of business continuity management (BCM) programs have a bad habit of going off the rails. In today’s post, I’ll lay out the kinds of things that commonly go wrong [...]

The fascinating new discipline known as Chaos Engineering (CE) has the potential to bring big changes to business continuity. A couple of weeks ago, I wrote a post called, What Is Chaos [...]

Are you familiar with the term “chaos engineering?” If this is the first time, you’ve heard it, it probably won’t be the last time. Chaos engineering (CE) is a new approach to resiliency testing [...]

Some people who hire business continuity consultants think of them as being like waiters: they expect the consultant to serve them at their leisure then quietly go away, allowing them to enjoy an [...]

Some things are naturally tough to measure, but if you can figure out a way to do it that is meaningful and consistent, it can give you a real a leg up in improving your performance in that area. [...]