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How Compliance Confidence Helps You Find and Fix Compliance Gaps Before the Auditors Do

Michael Herrera

Published on: July 29, 2024

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When’s the last time you gave your business continuity (BC) program a compliance checkup?

If it’s been a while, you’re not alone. Many programs go months—or even years—without a thorough review. But the difference between being ready and being caught off guard often comes down to compliance.

That’s where Compliance Confidence comes in. This BCMMetrics module shows you exactly where your program stands, highlights gaps, and helps you fix them—before auditors start asking questions.

Get a Clear Compliance Score in Minutes 

Compliance Confidence provides a straightforward way to assess your BC program against industry standards like ISO 22301, FFIEC, and NFPA 1600. It guides you through a structured assessment, breaking down your program into key areas like Crisis Management, Incident Response, and Business Impact Analysis (BIA).

  • Instant Feedback: A color-coded score shows whether your program is "reactive," "organized," "responsive," or "resilient," giving you a clear view of your compliance status.

  • Drill-Down Analysis: Compliance Confidence breaks down your program into specific dimensions, each with its own Critical Success Factors (CSFs) and Key Performance Indicators (KPIs). This means you’re not just checking off boxes but measuring the things that matter.

  • Flexible Assessment Methods: Choose between Classic and Modern calculation methods to fit your organization’s needs. Whether you prefer a detailed, in-depth assessment or a high-level overview, Compliance Confidence adjusts to your approach.

  • Customizable Standards: Select the compliance standards that are most relevant to your organization. Compliance Confidence lets you tailor your assessment to match whatever standards you need to comply with.

Fix All Compliance Issues Easily

Finding compliance gaps is only half the job, fixing them is what really matters. Compliance Confidence makes this simple.

  • Assign Actions: Designate tasks directly within the platform, so team members know what needs to be done. Everyone has clear responsibilities, whether updating a plan, improving a process, or documenting evidence.

  • Track Progress: Monitor action items to ensure improvements. You can see who is responsible for each task and whether it has been completed.

  • Predictive Planning with the Predict Tab: Use the Predict tab to model how your compliance score will change as you complete actions. This allows you to focus your efforts on the most impactful improvements.

  • Historical Tracking: Keep a record of all your past assessments, making it easy to see how your compliance has improved over time. This is invaluable during an audit, as you can demonstrate a clear history of continuous improvement.

Be Fully Compliant With Audits

You shouldn’t have to scramble to demonstrate your compliance efforts when an audit occurs. Compliance Confidence makes it easy to do so.

  • Generate Professional Reports: With just a few clicks, create clear, professional reports in multiple formats (PDF, Word, Excel), making it easy to share with stakeholders.

  • Evidence Storage: Upload and associate documents with your assessment answers. This organized BC documentation will ensure you have all your evidence in one place, ready to show to auditors.

  • Clear Documentation: Each assessment question can include detailed notes, making it easy to explain your answers and document your thought process easy.

  • Transparent Scoring: The color-coded needle gauge and FICO-like score clearly indicate where you stand, and the detailed breakdown of each program area helps you explain why.

Real-World Example: A U.S. Law Firm’s Journey from Spreadsheets to Simple Compliance

One top U.S. law firm specializing in product liability law transformed its business continuity program using BCMMetrics. Before adopting BCMMetrics, the firm relied on manual continuity management using Word and Excel, which created inefficiencies, risks, and challenges in identifying critical processes, aligning RTOs, and maintaining compliance.

What They Needed:

  • A way to efficiently identify critical business processes and align RTOs across departments.

  • Faster, less error-prone compliance reporting for ISO standards and audits.

How BCMMetrics Helped:

  • Centralized BIA data enables the firm to identify and prioritize critical applications.

  • Automated recovery plan updates and compliance reporting, saving significant time.

  • Clear visibility into RTO variances across departments, enabling stronger recovery strategies.

“BCMMetrics is very straightforward and built on solid standards and guidelines. It’s dependable, and it has helped us assess our program’s status clearly.” - Monique

Keep Up with Changing Standards and Business Needs

Compliance isn’t static. Standards evolve, new risks emerge, and organizations change. Compliance Confidence is built to help you keep up.

  • Easily Update Assessments: Copy a previous assessment, make adjustments, and save it as a new version. This keeps your history intact while letting you maintain an up-to-date view of your program.

  • Adjust Weighting of Compliance Areas: Use the Predict tab to prioritize areas that are most critical to your organization.

  • Real-Time Notifications: Assign action items to team members, who’ll be automatically notified of their responsibilities. There is no need for manual follow-up.

Real-World Impact: Avoiding Penalties and Building Resilience

Maintaining compliance is essential for organizations in heavily regulated industries like healthcare, insurance, or financial services. Compliance Confidence has helped organizations:

  • Avoid Penalties: By identifying and closing compliance gaps before audits, companies avoid costly penalties.

  • Save Time: Automated assessments, action tracking, and report generation mean less time spent on compliance management.

  • Improve Program Quality: By continuously monitoring and improving their BC plans, organizations are better prepared for disruptions.

  • Enhance Audit Readiness: A clear, documented history of compliance efforts makes it easy to demonstrate compliance to BC auditors.

Why Choose BCMMetrics’ Compliance Confidence?

BCMMetrics empowers organizations to manage business continuity online with confidence and clarity. Developed by MHA Consulting’s experts with 25+ years in the field, it enables compliance and resilience through straightforward tools for BIAs, planning, and reporting.

  • Designed for Mid-Sized Enterprises: Compliance Confidence is built for organizations without large BC teams or advanced integrations.

  • Supports Multiple Roles: It is useful for IT, risk management, and executive teams, providing templates, dashboards, and automation.

  • Efficient and Cost-Effective: BCMMetrics is an easy-to-use, clear, and effective system. Our pricing is much lower than traditional solutions.

  • Focused on Practical Compliance: Whether you’re staying compliant, preparing for audits, or aligning teams on recovery strategies, Compliance Confidence provides a clear, reliable solution.

Take Control of Compliance Before the Next Audit

You don’t have to wait for an audit to find out if your BC program has gaps. Compliance Confidence gives you a clear, reliable way to see your compliance status, fix any issues, and be ready for whatever comes next.

Want to see how it works? Talk to BCMMetrics’ BC experts and take control of your compliance.


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